Innovating for Competitive Gain Multi-Tenant Datacenters in Practice

Enterprises’ growing transition to hybrid datacenter environments, along with the growing demand from service providers, is driving intense competition among multitenant datacenter providers, meaning opportunity for those that can innovate and differentiate. This report analyzes some of the datacenter technologies, deployment approaches and services that providers are exploiting for new competitive gains, and discusses some of their specific strategies.

With IT environments becoming ever more complex and integrated across organizational and geographical boundaries, the role of the datacenter is changing too. Demand for multi-tenant datacenter (MTDC) capacity is growing and customers’ datacenter service requirements are expanding, causing MTDC providers to re-evaluate how they design, build and operate their facilities. Intense competition is also leading MTDC providers of all sizes to innovate in an attempt to differentiate and deliver more value-added services.

The fundamental outlook for MTDC providers is healthy, aided by the migration of enterprise workloads out of privately owned and operated datacenters into better-connected and arguably more efficient commercial facilities, demand from the cloud and managed service providers that serve them, and the overall growth of hyperscale and service provider operators. While the market is robust, however, it is also getting more complicated: The changing mix of customers can have a number of very different requirements for infrastructure and services. There is also a rapid transition of workloads into public cloud environments, where MTDC providers are competing against falling prices and expanded public cloud services, driving a need for MTDCs to deliver infrastructure and services that are agile, scalable, secure and cost-effective.

Which technologies and services are MTDC providers deploying to meet changing customer demands? This report provides an overview, including a sample of more than a dozen MTDC providers that are exploiting innovative designs, deployment approaches and services for competitive gain. The case studies discussed illustrate various strategic approaches and technologies, including datacenter infrastructure management (DCIM)-based customer portals, rich connectivity, prefabricated modular (PFM) datacenters, advanced power and cooling technologies, and facility management and other services.

This Technology & Business Insight report on the innovation of muli-tenant datacenters is based on a series of in-depth 451 Research Market Impact Reports, phone-based interviews and on-site visits conducted during the past 18 months with a range of MTDC providers and customers, datacenter technology suppliers and datacenter operators, as well as a survey of enterprise colocation end users. Their strategies and insights do not necessarily reflect those expressed in this report.

The full report includes:

Demand Drivers in the MTDC Market
MTDC Case Studies
Future Outlook for the MTDC

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