Published: July 13, 2020
Introduction
451 Research's Voice of the Enterprise research affords an opportunity to dig into these issues and gain an understanding of what progress, if any, organizations are making. Our most recent VotE: Digital Pulse, Organizational Dynamics survey focuses on these issues. Although the research was conducted before the most recent outrage and focuses chiefly on gender diversity (of the lack thereof) in the IT workforce, it offers some insight into the state of diversity and inclusion efforts at different types of organizations worldwide.
The 451 Take
If the first step toward absolution is recognizing and accepting you have a problem, then it would seem that most organizations are at least heading in the right direction when it comes to increasing diversity and inclusion. In technology specifically, we have some ways to go – arguably further than in most other industries. As with the technology vendor landscape itself, women are underrepresented at all levels in the IT department, but particularly in leadership roles. We know that these issues are not restricted to gender. For all sorts of reasons, 2020 is turning into a watershed year, and we will be looking for evidence of an increasingly diverse and inclusive industry in our future survey-based research. We have little alternative.
Context
The evidence around the positive benefits of promoting greater organizational diversity and inclusion is strong – more diverse organizations tend to be further along with their digital transformation efforts, and economic modeling from S&P Global suggests that greater gender diversity is linked to stronger financial performance. Meanwhile, there are costs associated with doing nothing; there are plenty of examples in AI and elsewhere regarding the negative (often unintended) consequences when technologies are developed by groups of people who do not reflect the composition of their societies.
If this raises hopes of a more diverse and inclusive future, it is tempered by the picture that our data paints of the reality in many of today's IT departments, which is more sobering.
We asked about the gender composition of the IT workforce in organizations today. The fact that a demographic that accounts for half of the population only represents an average (mean) of 28% of an organization's full-time IT employee base is not encouraging, although perhaps not surprising. It's also virtually unchanged from a year ago. More worrying, 8% of respondents said they had no women at all in the full-time IT staff, with a further 39% stating that women account for less than one-quarter of the IT staff. Once again, the lack of diversity was most pronounced in smaller organizations and late technology adopters – for example, just 3% of DT leaders said they had no full-time women on the IT staff, versus 15% for DT laggards.
The picture of women in IT management positions is similarly grim. Overall, this stands at an average (mean) of 23%, although 15% of respondents said their organizations had no women in IT management positions at all. Add to this the 47% that said women account for less than one-quarter of all IT managers, and it's easy to see why having a strong female IT management team is very much the exception.
The real concern emerges when we asked about the strategies that organizations are formulating to address these issues. We asked about whether organizations had a formal plan to increase the number of women in leadership positions overall (not just IT). More than half (55%) said they had no such plans. Although this was again skewed by respondents representing smaller firms (64% of firms with under 250 staff said they had no plans, for example) and tech laggards (69%), 45% of DT leaders and 34% of organizations with over 10,000 staff also said they had no such plans. Organizations of all types need to do more to address the imbalance.
Simon Robinson is responsible for managing the 451 Research analyst team, shaping the overall research agenda and driving the firm’s short-form and long-form research reports. Simon’s own coverage focuses on infrastructure topics, including storage, compute, converged and software-defined infrastructure.
Melanie Posey is the Research Vice President and General Manager for 451 Research’s Voice of the Enterprise: Cloud Transformation offering. She focuses on tracking, analyzing and anticipating the pace and nature of enterprise cloud adoption.
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